Saturday, August 10, 2013

Medical billing .. grr

  No, I did not get a bill for that prescription.

I got the bill for my recent physical/lab tests.  Usually, I end up paying for the lab tests (after the insurance discount. Not a big deal.

What I didn't expect was a bill for more than $200 -- the biggest charge for a procedure clearly marked as "preventative."

Er, my plan is supposed to pay for preventative care at 100%.  So, I made a call to the insurance company.   Yes, the rep said, that's covered and in fact, payment had been sent. (and I got a date and a payment number.)

The practice's billing department confirmed that they'd received the payment, so I should be getting a new ... and lower bill ... soon.

This is now the third time in the last 18 months that I've had to deal with billing screw-ups. (I'm 2 for 3 on this in getting things resolved.)  I'm  beginning to wonder if there's a code on my insurance card that reads: Go ahead, mess up this one's bill!


CTMOM said...

Good for you to stay on top of this! Not unusual, sadly, in my experience. Know your plan, and fight for your benefits. Just think-how many would have simply paid it? Hmm . . .

Jackie said...

Ouch. Good thing you stay on top of this.

God Bless.

Stacie said...

Wow, DW! Glad you were able to get it fixed.